USE LINK FOR RETUNS: https://vintagelilyboutique.com/a/return
ALL SALE ITEMS ARE FINAL SALE
- All clearance items are FINAL Sale. Any promotional/flash sale items can be returned for store credit of the actual purchase price shown on your invoice if they meet all return criteria within 14 days of purchase. ALL SALES ARE FINAL ON EARRINGS, SEAMLESS BOTTOMS, LEGGINGS, , BRAS / BRALETTES, HAIR ACCESSORIES (INCLUDING HATS) AND SOCKS.THIS IS FOR HYGIENIC PURPOSES AND THERE WILL BE NO EXCEPTIONS ON THESE ITEM:
- RETURNS are made simple at VLB! We make the processes as simple and comfortable as possible for all of our ladies! Just use this link https://vintagelilyboutique.com/a/return to get started on your HASSLE FREE return or exhange with in 14 days of purchase. All tags must be attached, if the items are damaged or we can tell they have been worn you will be charged for the full item when we received. Contact us at VLBCustomerserviceshipping@gmail.com
- If you believe you have received an item with a defect we must be contacted within 3 business days of the date it was delivered to you in order for you to get a replacement. A defective item does not fall into the same category or meet the same criteria as an item that doesn't fit right or look good. We may ask for a digital photo by text or email to help determine if an item is truly defective. If that item is no longer available for replacement we will issue a store credit. After the 3 business days, there is nothing that we can offer you.
- Once we receive returns of defective items you will be issued an identical item, including size, within 3 to 6 business days. If the item is no available we will issue a full refund.
- All clearance items are FINAL SALES regardless of any defects or issues that may arise within any time frame and no store credit or exchanges can or will be made.
- Please send questions to:
Vintage Lily Boutique
111 old Kyle Rd suite #112
Wimberley, Texas 78676
VLBCustomerserviceshipping@gmail.com for shipping concerns