FAQ's

What method of payments do you take ?

  • We currently accept Visa, Discover, Master Card & Pay pal & Shop Pay

Is it safe to place my order ?

  • There is no need to worry about CC safety when ordering from Vintage Lily Boutique using our secured server. Our secure server software (SSL) is the industry standard and among the finest software available today for secure e-commence transactions.

Can I modify my order after placing it ?

  • Please call 512-842-3322 send an email @ VLBCustomerserviceshipping@gmail.com, or message us. If you need to modify your order after it's been placed. However, we can not guarantee your order as we process and ship them out quickly. Once orders have shipped, we are unable to make any changes.

Do we charge Tax ?

  • We are required to charge state tax in the state of Texas.

Shipping

  • Most orders ship within 1-3 business days from the day of purchase, pending credit card verification.

Exchange

  • We will try our hardest here at VLB to make an exchange for you. However, sometimes we are limited on size and merchandise. Just give us a call between the hours of 8am-5pm M-F or, email us @ vintagelilyboutique@gmail.com and we will do our best to make it work for you. If the item is no longer available in your size, we will treat it as a return and refund you accordingly. All returns with me free, contact us for you free return label.

How do I make a return ?

  • Email us at VLBCustomerserviceshipping@gmail.com, call us at 512-842-3332 M-F during out daily shopping hours. 

Privacy Policy

 "If you choose to delete your account and all associated data (or specific parts of it), send an email toVLBCustomerserviceshipping@gmail.com requesting deletion of data. We'll process your request and delete all account data within 30 days. You will receive an email confirmation as soon as it is done